Customer Service Partner (44901)
Job Details
Full Job Description
SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.
SEE generated $6 billion in revenue in 2022 and has approximately 17,700 employees who serve customers in 129 countries/territories. To learn more, visit .
Reporting to the Customer Service Manager, the main responsibility of this role is to manage orders for your portfolio of customers. This is a key relationship role where building strong relationships and knowing your customers business is vital.
Some of the main responsibilities are to process all orders efficiently and accurately while proactively advising Customers of any changes or impacts to their orders. You will demonstrate strong problem-solving skills to own and resolve Customer issues in line with company processes and where necessary coordinate activities with other departments to ensure complete Customer satisfaction. Proactiveness, multitasking, accuracy, clear communication and maintaining strong relationships with customers will be the key to success in this role.
We are a team of like-minded people, passionate about providing a great customer experience. As a team, we enjoy a good laugh and having some fun, in an environment where we learn from each other and always look for new and innovative ways to get the job done. We are a close-knit team looking for someone to grow and develop alongside us.
The ideal candidate will be passionate about people and customer service with great communication skills. You will have experience within a similar position and previous SAP experience is preferred but not required. If you enjoy solving problems, building strong relationships and are comfortable taking initiative, then we would love to hear from you!
A detailed job description is available.
What are our core values?
- Integrity
- Determined
- Innovative
- Collaborative
Why work at Sealed Air?
- We have a very diverse and inclusive culture.
- We invest in developing our people. You can hone your expertise and further develop your career with a global leader in packaging solutions.
- You will work with talented and creative professionals working in a collaborative environment that celebrates insatiable curiosity and diverse ideas.
If you are looking for a new challenge in a company deemed as essential service, then we want to hear from you!
Closing Date: Nov 19th, 2023
Requisition id: 44901
Relocation: No
The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at
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