Marketing-Design Officer

Design without Borders Africa (DwB) is a product and service design company with offices in Kampala, Uganda, where we have served clients in Uganda, Kenya, Tanzania, Somalia, Ethiopia, Burundi, Mozambique, Benin, Malawi, India and Guatemala. DwB believes in the power of the human-centred design approach to save lives, improve living conditions and lift communities out of poverty. Our designers have specialised training and skill-sets to help address complex challenges through co-design and collaboration with users and stakeholders, as we co-create solutions that are useful and meaningful for the contexts in which they operate. Our approach is implemented through 3 core areas of service; Product and Service design, Design Training, and Research & Development (R&D). For the past 15 years, DwB has worked successfully with many leaders in the fields of Public and Private sector development, Humanitarian response and Sustainable Development using this highly participatory process to create innovative solutions.

DwB believes in an integrated human-centred approach that leverages ethnographic research methods from social and behavioural sciences to deliver best outcomes. This involves integrating rigorous data-based analytical approaches with creative, empathetic and participatory methods to create better solutions, more actionable plans and sustained engagement that are championed by the end users.

To ensure the smooth, efficient, and timely delivery of its services, DwB is looking to grow its team by inviting a communication designer, a design marketing officer, an accounts assistant, and a monitoring and evaluation officer.

Relevant study background: Bachelors/Masters in relevant subject
Location: Kampala
Duration: 6-12 months with potential for extension, full-time position
Start: 4th March 2024
Preferred work experience: 2-3 years 
Deadline for application: 10th January 2024 at 5pm

Design without Borders Africa (DwB) is looking for a self driven, resourceful, creative individual with legal working status in Uganda and with a passion for creatively communicating the value of design. He/she should have experience in direct sales, brand marketing, advertising, and design/innovation.

The Marketing-Design Officer will be responsible for projecting DwB’s brand through marketing campaigns, website, social media, press, conferences and other means. He/ she will be tasked to ensure that all marketing activities are in line with the organisation's goals; and that marketing efforts add the highest value to the business.

• Applicants must hold a degree in Mass Communication or related fields.
• Good communication skills with good oral and written presentation skills.
• Fluency in both written and spoken English, and with strong negotiation and social skills to enable effective marketing and sales.
• Must be well versed in digital and social media platforms.
• Good social skills, be hands-on, results-oriented, proactive, accurate, and flexible.
• An eye for detail and an interest in design/innovation.
• Basic knowledge of graphic design software (e.g. Illustrator, Photoshop, InDesign).
• Open to learning about design, particularly human centred design methods and tools.
• You must live in Uganda and have strong ties to the country
• Fluency in Luganda, Swahili, and other local languages is desirable

The role will include the following roles and responsibilities:

• Responsible for direct marketing and sales to potential, new and existing clients.
• Work closely with the DwB team to develop marketing strategies and sales tactics to meet set monthly, quarterly and annual targets.
• Collect and analyse sales data to track effectiveness of marketing tools and make improvements to drive better results.
• Help with organising and executing marketing activities such as exhibitions, podcasts, webinars, guest lectures and similar promotional campaigns.
• Assess the value of DwB staff attending trade shows, conferences and seminars, identifying and planning relevant speaker opportunities for DwB.
• Design and Implement digital marketing campaigns, especially utilising different social media platforms.
• Support the design and development of marketing, communication and sales material and tools including but not limited to social media messaging, newsletters and annual reports.
• Engage continuously with industry (design/innovation) stakeholders, leaders, trend setters as well as DwB partners, clients and project beneficiaries to obtain market feedback.