Revenue and Business Development Manager

Full Job Description

Job summary:

  To generate anddevelop new business opportunities and increase net income for the Hotel inline with the Hotel Strategic and Business Plans.

Duties and Responsibilities:

  · Work closely with line managers to develop growth strategies and plans for thedifferent services and products.

· Ensure customer enquiries are converted into confirmed sales, develop futureand repeat business strategies to boost sales and revenue.

· Follow leads and scan media adverts, prepare proposals, obtain and bid for newclients.

  · Improve and deliver the brand standards of outstanding customer service whilstensuring a clear and effective line of communication is maintained within thesales team and with the operational teams (Rooms Division and F&BDepartments).

  · Identify and pursue new business opportunities both by use of the companydatabase, networking, B2B opportunities, exhibitions and client entertainment.

· Work closely with F&B and Rooms Division Departments to develop andimplement sales marketing campaigns and client entertainment.

  · Carryout market research and conduct industry benchmarks to determine successfactors, growth opportunities and prepare projections for management’s decisionmaking.

· Establish and maintain positive links with potential partners and stakeholders,target referrals and solicit for business for the Hotel.

  · Develop, up-date and maintain an annual calendar of events, liaise with therespective line managers to plan/schedule and implement sales campaigns andentertainment events.

  · Manage the performance and development of the Revenue and Business Developmentteam.

  · Work with management to prepare and review Hotel business plan and otheroperations jobs

  Requirements

· Minimum of a Bachelor’s degree in the disciplines of Marketing, BusinessAdministration, Economics or Finance from an accredited University.

  · Master’s degree in any of the above disciplines or a post graduate diploma inTourism & Hotel Management and/or a post graduate qualification inMarketing e.g CIMA is an added advantage.

  · At least 4 years of progressive relevant experience in a busy environment, 2 ofwhich should have been in the hospitality industry.

  · Proven track record of success in a sales and marketing role.

  • Must be ableto expertly train, motivate and manage a team.

  · Strategic planning and implementation skills. E-commerce working knowledge orsocial media marketing Knowledge of Hotel Products and Services. Ability totake initiative and work under highly demanding environment.

• A solidunderstanding of hotel management systems, price and positioning strategies.

• Excellent knowledge of uses/applications of FrontOffice, and Reservations Systems.

• Capability of setting clear objectives for businessdevelopment, quality, customer satisfaction and energetically leading andorganizing the team to achieve targets and meet deadlines.

• Capability for developing effective promotions.

• Ability to conform to the Hotel’s brand standardsand corporate identity.