43 Jobs in Entebbe
QSSU - HP- HROA - Human Resource and Admin Officer work
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About this job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in Uganda in the Environmental, Social, Health, and Safety (ESHS) management services, we are looking for a competent and experienced Human Resource and Admin Officer work in Kampala Uganda.
Reporting to : HR Manager (or designated representative)
Location: Kampala with occasional field travels upcountry KEY RESPONSIBILITIES:
• Participate in the development and/or review of human resources policies and procedures,
departmental strategy development and budgeting.
• Take the lead in communicating HR policies to all staff through trainings and other forums.
• Keep up to date with changes in employment legislation advising management and staff of
significant changes and updating policies and procedures as required.
• Manage payroll and ensure employees receive their pay on time.
• Participate in recruitment and selection activities, placing advertisements, sifting CVs,
organizing interviews, maintaining records, and preparing contracts for staff.
• Participate in conducting induction for new recruits (onboarding), including reference checks,
and explaining HR policies & procedures.
• Participate in coordinating the performance management process, in accordance with HPI’s
policy.
• Filing of receipts, invoices, proformas goods, received notes.
• Maintaining project accounts, i.e., receive and reconcile accountability from the field.
• Managing office communication & scheduling appointments.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Act as the point of contact for internal and external clients.
• Meeting and event administration (setting meeting dates, collating, and issuing agendas and
papers, arranging venues and catering, taking detailed minutes).
• Ensure that all filing, both paper and electronic, complies with our data protection guidelines.
• Provide day-to-day administration for the office (drafting letters, ordering all office supplies,
photocopying, transcribing).
• Provide some PA and secretarial support to the Director and senior team.
RequirementsQUALIFICATIONS AND EXPERIENCE:
· Bachelor's Degree in Human Resource, Management with accounting, Industrial Psychology, or an equivalent from a recognized University/Institution.
• A postgraduate qualification in Human Resources Management or equivalent is an added advantage.
• A minimum of five (3) years’ experience in a similar position.
• No criminal track record.
• He/she should be willing to travel and work upcountry.
• Females are encouraged to apply.
COMPETENCIES:
• Good knowledge of computer packages like Word, PowerPoint, Excel.
• Pays attention to detail.
• Strong interpersonal and communication skills.
• A self-starter who is able to work on own initiative with limited supervision.
QSSU -BK- BAA -Business Applications Administrator
Posted 1 day ago
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Role Description: Business Applications Administrator
About this job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in Uganda in the Banking Sector , we are looking for a competent and experienced Business Applications Administrator to work in Kampala Uganda.
P urp os e of the Role:
To support, maintain and automate systems administration tasks and author policies and procedures that support maximum uptime operation of all system applications and among others ensure proper Disaster Recovery, planning, research and development. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the system environment.
Main Responsibilities:
Key Tasks:
· Applications support and Implementations
· Ensure Business Applications High Availability and Continuity/DR setup
· Ensure effective technical BAU support for core Business applications
· Provide requisite technical advisory & support for deployment and management of the corporate business systems
· Ensure security of business data within systems
· Ensure strict change control measures in any customizations
· Solving complex analytical Business Application challenges
· Provide expert application support to core Business applications
· Enforce efficient and secured operation of all Business applications
· Participate in delivery of core applications training
· Validating related costs in the respective BAU environment.
RequirementsKey competencies:
· Minimum of a Bachelor’s Degree in Computer Science, IT, Engineering or other numerical biased field from a reputable university or college
· Certifications in CCNA, ITIL, MCSA, MCSE would be an added advantage.
· At least 2 -3 years working experience preferably with a financial institution in database administration
· Knowledge in Microsoft Server Operating Systems, server 2003, 2008, 2012, 2016, Sun Solaris and IBM.
· Knowledge in virtualization and cloud computing, VMWare, Hyper V and MS Azure.
· Knowledge in storage infrastructure, NetApp, Storage clustering and replication.
· Knowledge in various Applications, Core banking, E-banking, ATM switch and System Center.
· Knowledge of MSSQL, DB2, Oracle 9i and database management Systems is a must and experience working with open-source UNIX.
· Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
· Significant experience in supporting databases (preferably Oracle, postgresssql and/or Microsoft SQL)
Application development skills
· Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
· Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
· Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks maintain a positive attitude under stress conditions.
· Disposition to share knowledge fully and willingly with other employees in the interest of the organization.:
· Advanced hands-on systems Computing skills
· Analytical Thinking & Complex Problem solving
· Planning and Organization.
· Achievement Orientation – Set and meet aggressive commitments for self and others.
· Strategic Perspective – Establish priorities, challenging goals and measurements consistent with these goals and organizational vision.
· Critical Judgement and Decision-Making – Define issues and focus on achieving workable solutions to obstacles.
· Good Communicator – Presents ideas effectively, clearly and concisely both orally and in writing.
· Inspire Commitment –Actions and behaviors are consistent with words.
· Self-Development – Pursues positive change in self and organization. Drives own personal development plan.
· Relationship building.
· Customer intimacy.
· Drive for results.
· Continuous learning.
· Accountability.
QSSU -BK- FA -Finacle Administrator
Posted 1 day ago
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About this job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in Uganda in the Banking Sector , we are looking for a competent and experienced Finacle Administrator to work in Kampala Uganda.
P urp os e of the Role:
Finacle Administrator
Reporting to the Manager Core Banking Systems, the role holder will be responsible for managing, maintaining, and optimizing the Finacle core banking software system and ensuring the smooth operation of banking services, supporting the bank’s overall IT infrastructure, and enhancing system performance.
KEY ACCOUNTABILITIES:
· Analysis and resolution of Finacle related issues which have been escalated from bank L1 support team during operations and maintain proper documentation/logs for resolution provided.
· Co-ordinate with L3 support and product vendor in case of product bug/enhancement requirement and follow up with the vendor for early resolution and solution. Provide alternate solutions while pending the final resolution to help the bank to continue with the business functions.
· Connect24 and Finacle Integrator Support.
· Oracle Database Backups and restoration.
· Understand the Bank Policy and related product setup in Finacle in liaison with the bank core team for helping the bank in product setup.
· Owning all core Banking calls assigned in the service plus system to carry out problem investigation and analysis, follow-up with the respective teams/Infosys and update the status with issue resolution and follow-up for closure.
· Knowledge transfer to end users, through organized on job and off-job training.
· Document all Customization-Modifications done to the Core Banking system for continuity;
· Customization-Modification of existing Customizations, review of new customization requests, design, development and deployment of the same in production upon business confirmation.
· Schedule, plan and supervise the installation and testing of new products, upgrades, patches or improvement to the Finacle product suite.
· Gather system enhancement, data extract requests and reporting requirements from system users and work closely with the information technology team to develop detailed technical requirements and resulting specifications.
· Maintains Core Banking systems performance by performing proactive system capacity and availability monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
· Ensures that Core Banking system and other Banking applications are following the established IT policies, procedures and standards.
RequirementsKNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
· Minimum of a Bachelor’s Degree in Computer Science, IT, Engineering or other relevant field from a reputable university or college.
· Certification in database management preferred.
· Finacle Core Banking Systems Training.
· Knowledge of Unix/ Linux and Microsoft Server Operating Systems.
· Knowledge of SQL and database management Systems is a must.
· Minimum of 3 year of working experience in IT with 1 year technical experience supporting Finacle banking system in medium to large organizations.
· Advanced hands on Finacle Systems skills.
· Significant experience in supporting databases (preferably Oracle, postgresssql and/or Microsoft SQL).
· OCP, MCDBA, and Oracle PL/SQL and UNIX certification preferably HP-UX and LINUX will be desirable.
· Application development skills.
· Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
· Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
· Experience working with open source RDBMS e.g. Mysql.
· Knowledge of shell scripting and other scripting languages like Perl, Python, PHP etc
· Ability to work independently at any Group location in an IT support capacity;
· Ability to quickly assess organizational needs relative to databases and datacenter problems.
· Ability to communicate effectively both in writing and in verbal discussions with users.
· Good working knowledge of banking systems, operations, and processes.
QSSU -BK- HDT -Head of Digital Transformation
Posted 1 day ago
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About this job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in Uganda in the Banking Sector , we are looking for a competent and experienced Head of Digital Transformation to work in Kampala Uganda.
P urp os e of the Role:
The Head of Digital Transformation (HDT) is responsible for driving and implementing the digital transformation agenda of the Bank; aiming to become a modern digitized Bank with market leadership in operational excellence and customer service. The role-holder actively participates in the development of both retail and corporate business plans; supporting business leads to identify and prioritize digital innovations that will result in a quantum leap uplift in customer experience and efficiency.
KEY ACCOUNTABILITIES:
•Actively participate in the development, and lead implementation of, an innovation and digital-transformation strategy that measurably enhances the bank’s competitive position.
•Revamp the bank’s digital platforms to enhance efficiency & customer experience.
•Modernize technology infrastructure to enable digital solutions and support third party integrations.
•Use modern techniques such as LEAN, Agile methodology, Automation, Business Process Reengineering to create more customer value without increasing resources.
•Work collaboratively with Business leads and the Marketing & Customer Solutions Domain to develop the bank’s portfolio of products, in-line with winning value propositions; modernize applications and technology to support rapid delivery of products to market
•Develop a strong culture of risk and compliance management across the department, take responsibility for the implementation of risk-management controls and for statutory compliance.
•Support effective implementation of new or improved systems; ensure that users are provided with training, expert advisory, and speedy resolution of any post-go-live problems
•Work closely with the Business Technology Department to create efficiency and effectiveness on the Bank’s digital channels.
•Domain Budget
RequirementsEducation&Training
· A Bachelor’s Degree in Computer Science, Engineering, Information Technology, Business Computing or another related field.
· A Master’s degree will give an added advantage
A professional qualification in Technology (e.g., TOGAF, Cloud Architect, etc), Banking (e.g., ACIB) or Project Management (e.g., Agile, Prince II) would be an added advantage
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
• At least 10 years’ work experience, 5 of which should be in a Senior Technology or Digital Transformation position at a large financial services institution.
• Adept at Financial Technology, Digital Transformation & Innovation
• Demonstrated experience in driving innovation and change agendas in Financial Services.
• Demonstrated ability to link and apply complex technologies to business strategies.
• A deep understanding of the use of novel technologies to drive Digital Transformation (e.g., Cloud, Robotics, Artificial Intelligence, Machine Learning, Human-Centred design, User experience, Blockchain technology etc.)
• Strong understanding of Banking operations, FinTech, and global Product development trends
• Demonstrated expertise in the Digital Banking, Financial services, Fintech, and telecommunication industry in Uganda
• Strong skills in business process analysis and redesign.
• Strong interpersonal skills with a focus on Business engagement, Industry networking, Coaching and Mentorship
QSSU - BK - ISSG- IT Security Specialist Governance
Posted 1 day ago
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About this job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in Uganda in the Banking Sector, we are looking for a competent and experienced IT Security Specialist Governance to work in Kampala Uganda.
Reports to : Manager Information Security Governance
P urp os e of the Role:
IT Security Governance Specialist is responsible for maintaining, and continually improving the organization's information security posture. The position is responsible for overseeing key aspects of IT security governance, including identity and access management, cybersecurity awareness, third-party security, and the enforcement of security standards. E.g. ISO 27001 and PCI DSS
KEY ACCOUNTABILITIES:
Identity and Access Management (IAM):
• Develop, implement, and maintain IAM policies, standards, and procedures in alignment with industry best practices and regulatory requirements.
• Oversee the lifecycle management of user identities and access privileges, including provisioning, de-provisioning, access reviews, and role-based access control (RBAC).
Cybersecurity Awareness:
• Design, develop, and deliver comprehensive cybersecurity awareness training programs for all employees, tailored to distinct roles and risk levels.
• Develop engaging communication materials, campaigns, and phishing simulations to foster a strong security culture.
• Track and report on the effectiveness of awareness programs and identify areas for improvement.
3rd Party security management
• Conduct third party security assessments, and ongoing monitoring of third-party access and activities.
• Track third-party security exceptions and remediation efforts.
• Collaborate with legal and procurement teams to ensure security requirements are integrated into contracts and service agreements.
Minimum Security Baseline Standards:
• Define, document, and enforce minimum security baseline standards for all IT systems, applications, networks, and infrastructure components.
• Collaborate with technical teams to ensure these baselines are implemented and regularly reviewed for compliance.
• Develop metrics and reporting mechanisms to track adherence to security baselines.
Maintenance of ISMS and PCI DSS Standards and Requirements:
• Lead the ongoing maintenance and continuous improvement of the Information Security Management System (ISMS) in accordance with ISO 27001:2022 standards.
• Ensure continuous compliance with Payment Card Industry Data Security Standard (PCI DSS) requirements, including leading annual assessments and remediation activities.
• Develop, review, and update information security policies, procedures, and guidelines to reflect current threats, technologies, and regulatory changes.
Governance Risk and Compliance:
• Coordinate and facilitate internal and external information security audits (e.g., ISO 27001, PCI DSS, regulatory audits).
• Work as a point of contact for audits engagements ensuring timely closing of findings.
• Prepare and submit accurate and timely quarterly information security reports to the Bank of Uganda as per regulatory requirements.
• Develop and present comprehensive security reports and dashboards to management, highlighting key security metrics, risks, compliance status, and improvement initiatives.
Contributes to planning of the enterprise information security budget.
RequirementsKNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
• A minimum qualification of a bachelor’s degree in computer science, Information Technology, or a related numerical sciences degree.
• A master’s degree is an added advantage
• Information Security and /or Information Technology industry certification (CISSP, CISM, CEH, CISA, CRISC, ISO27001 Lead implementor) is required
• Minimum of 3 years of experience in information security.
• Proven experience in identifying, assessing, and mitigating technology risks, with a strong grasp of cybersecurity risk management frameworks.
• Familiarity with relevant cybersecurity laws, regulations, organizational policies, and ethical standards, particularly related to data privacy and protection.
• Working knowledge and practical application of ISO/IEC 27001 and PCI DSS standards.
• Demonstrated ability to evaluate the design, resilience, and reliability of security systems, and understand how environmental or operational changes impact their effectiveness.
• Effective Communication
• Analytical Thinking & Inductive Reasoning
• Problem Solving.
• Stakeholder Management
• Self-Driven Development
QSSU - MTN212 SACCO - OPM -OPERATIONS MANAGER
Posted 1 day ago
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Operations Manager – MTN 212 SACCO
Department: Administration & Operations
Reports To: SACCO Board
Location: MTN 212 SACCO Offices
Type: Full-time
Job PurposeTo oversee and manage the day-to-day operations of the SACCO, ensuring operational efficiency, regulatory compliance, and exceptional member service. The Operations Manager will support the implementation of the SACCO’s strategic plan, drive continuous improvement, and ensure that financial, administrative, and procedural systems are functioning optimally to support sustainable growth and member satisfaction.
Key ResponsibilitiesOperations Management• Ensure smooth and efficient daily operations across all SACCO functions.
• Monitor, evaluate, and improve operational processes, procedures, and systems.
• Implement digital tools and automation to enhance service delivery and operational efficiency.
• Coordinate office administration, logistics, procurement, and record management in line with SACCO policies.
• Supervise and develop staff involved in operational tasks, including tellers and support personnel.
Financial & Risk Management• Collaborate with the finance team and Treasurer to monitor cash flow, budgets, and expenditures.
• Ensure timely and accurate financial and statutory reporting to the Board and regulators.
• Ensure all transactions comply with internal policies and statutory regulations.
• Support internal and external audits and implement audit recommendations.
• Identify operational risks and implement controls to mitigate them.
Customer Service & Member Support• Oversee timely and professional handling of member queries, complaints, and service requests.
• Develop and monitor member service standards to ensure high satisfaction levels.
• Ensure accurate and timely updates of member records, loan disbursements, and savings operations.
• Lead initiatives to improve member engagement and retention.
Compliance & Governance• Ensure adherence to SACCO policies, procedures, and statutory obligations.
• Maintain up-to-date knowledge of regulatory changes and ensure their implementation.
• Prepare and submit operational reports to the Board and regulatory bodies.
• Support governance processes including Board meeting preparation and documentation.
People & Performance Management• Supervise finance and administration staff, providing coaching, training, and performance evaluations.
• Develop and implement staff work plans, KPIs, and performance improvement strategies.
• Foster a culture of accountability, teamwork, and continuous learning.
RequirementsQualifications & Experience• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• Professional certification (e.g., CPA, ACCA) is an added advantage.
• Minimum of 5 years of relevant experience in operations, with at least 3 years in a supervisory or managerial role, preferably in a financial institution or SACCO.
• Experience with SACCO management systems or core banking platforms is desirable.
• Solid understanding of SACCO principles, savings and credit products, and regulatory requirements.
Skills & Competencies• Strong organizational and multitasking skills.
• Excellent leadership and team management abilities.
• Analytical and problem-solving skills.
• High level of integrity, confidentiality, and ethical conduct.
• Proficiency in Microsoft Office and SACCO management systems.
• Strong communication and interpersonal skills.
• Ability to manage change and lead cross-functional teams.
Key Performance Indicators (KPIs)• Operational efficiency and turnaround time for services.
• Member satisfaction and retention rates.
• Compliance with internal policies and regulatory requirements.
• Accuracy and timeliness of reports and records.
• Successful implementation of automation and process improvements.
• Staff productivity and performance against KPIs.
• Audit findings and resolution rate.
• Member growth and financial sustainability metrics.
Note : Only shortlisted applicants will be contacted.
The deadline for applications is not later than Monday 25th August 2025, 12:00pm
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION
Q-Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification
QSSU - BK - QAL - QUALITY ASSURANCE LEAD
Posted 3 days ago
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About this job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client in Uganda in the Banking Sector, we are looking for a competent and experienced QUALITY ASSURANCE LEAD to work in Kampala Uganda.
P urp os e of the Role:
QUALITY ASSURANCE LEAD
Reporting to the Program Controller, the role holder will be to coordinate and manage User Acceptance Tests and project quality assurance to ensure that the outputs are fit for purpose.
KEY ACCOUNTABILITIES:
• Prepare test plans, test scenarios and cases in liaison with key stakeholders to comprehensively review the quality of the solutions to be released.
• Prepare Defect, bug, and issue Tracking reports to follow up with the respective project team members for resolution within agreed timelines.
• Actively participate and contribute to review meetings, Change Advisory Board sessions to articulate/explain the approach of testing, results and supporting evidence.
• Create test data, set-up required test beds, run automated tests during build and deployment of patches.
• Support the Application, project support teams during deployment of patches or release packages.
• Report work progress to the Test Lead, Project Manager and other stakeholders as required.
• Take on the role of Test Lead when required and Liaise with the vendors or external quality assurance experts or application development team for defect resolution.
RequirementsKNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
• University degree in Computer Science, Business Computing, Computer Engineering, Information Technology/Systems, or related field.
• Certifications in Software Quality Assurance.
• Certifications in Project Management is an added advantage.
• 3 years working experience, one of which should be in this role.
• At least 2 years of systems automation testing, quality assurance, testing lifecycle management experience in a busy dynamic IT environment.
• A good understanding and at least one years’ experience of Financial Institution Applications, Fintech Solutions, and Integrations.
• Good Knowledge and use of Quality Assurance methodologies, tools, and processes.
• Has experience with Programming Languages such as Java, Python, JavaScript, or other.
• Has experience with Integrated Development Environments such as Visual Studio Code, Atom, Android Studio, NetBeans, Dev C++, Microsoft Visual Studio, OS -Windows Linux or other.
• Has worked with databases such as PostgreSQL, MySQL, Oracle or other.
• Organizational and planning skills.
• Being able to think logically as well as creatively.Be The First To Know
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QSSU - LA- DED -Deputy Executive Director/Head of Programs
Posted 5 days ago
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Job Title
Deputy Executive Director/Head of Programs
Location
LABE- Head Office
Reporting to
Executive Director
1. ORGANISATION RELATIONSHIPS:
Number of people supervised
6 staff;
ü MEL Manager,
ü Training Manager,
ü COMs Officer and
ü 3 Team Leaders
Supervision received by:
Executive Director
1. PURPOSE:
The Deputy Executive Director will be responsible for successful design and implementation of all LABE programs as aligned to LABE strategic plan and purpose. S/he will provide strategic leadership, direction and management of the programs of LABE; including ensuring that each program has a strategy, an annual operating plan and quality program implementation according to the vision, mission, values, policies, protocols and standards.
She/he will provide technical guidance to managers and regional team leaders and oversee the Programme implementation teams.
2. MAJOR RESPONSIBILITIES:
Summary of the responsibilities;
1. Lead strategic program development, planning, management, and implementation in alignment with LABE’s monitoring and evaluation systems
2. Ensure financial viability and sustainability of LABE’s programs through strategic partnerships, resource mobilization, and compliance with audit requirements
3. Strengthen knowledge management, communication, and visibility of LABE and its programs
4. Attract, build, and manage a motivated, competent, and results-oriented team for effective program delivery
5. Oversee implementation of LABE’s institutional policies, including safeguarding and inclusion
Any other duties as may be assigned by the Executive Director
Details of the responsibilities;
Strategic and quality program development, planning, management and programs implementation with adherence to the monitoring system
Develop a generic LABE Programme with key Programme areas aligned to the TOC and different donor strategic areas of focus.Ensure that each programme area develops high quality implementation strategy and annual operating plan relevant to the local context and organizational priorities.Oversee annual planning, quality implementation, monitoring and evaluation of the activities of each program area through support supervision and conforming to the set guidelines and operating plan.Ensure proper and transparent management of resources and establishment of reporting systems for the programs of LABE in accordance to the policy and procedures of the organization, government and donors.Strengthening of the organization’s Monitoring and Evaluation systems to ensure data-driven decision-making, programme learning, accountability, and demonstration of impact across all interventions.
· Provide strategic leadership in the design and implementation of Monitoring and Evaluation systems aligned with organisational and donor priorities.
· Ensure data quality and use by overseeing data collection, validation, analysis, and reporting to support evidence-based decision-making.
· Promote learning and accountability through regular programme reviews, documentation of lessons learned, and integration of community feedback mechanisms.
· Build capacity of staff in M&E practices through mentoring and training to strengthen data use and reporting across all programmes.
· Lead evaluations and impact assessments to demonstrate programme effectiveness and inform strategic planning and resource mobilization.
· Conduct periodic, in-depth observations of programme for their effective and timely execution and provide feedback to the programme teams as required
· Provide regular reports to the ED, regarding specific programs, highlighting areas of excellence and areas of concern
· Conduct Programme annual reviews and oversee the annual evaluation of programmes
Prepare and submit standard monthly, quarterly and annual reports and other supporting documents to Executive director and other different stakeholdersEnsure financial viability of the programs, strategic partnerships and resource mobilization of LABE as well as compliance to the audit guidelines
Support proposal writing, grants acquisition and management for the programs to ensure long term health of the portfolio and achievement of annual targets.Promote financial management and sustainability of the programs through effective budget administration and resource development.Ensure adequate systems are in place, followed and monitored, regarding program procurements, management and maintenance of project assets and inventoriesEnsure that programs comply with internal and external audit guidelines and reportsBoost knowledge management, communication and visibility through work with Communications team
· Support the development of a brand and reputation of the programme of LABE among the stakeholders including the donors.
· Ensure documentation and sharing of key insights : Regularly document programme outcomes, lessons learned, and success stories and make them accessible for internal learning and external communication.
· Ensure the development and implementation of strategic communication plans to highlight programme impact, sharing achievements with both internal and external audiences through reports, media, and digital platforms.
Support communication team to ensure LABE visibility via media and digital channels such as newsletters, social media posts, blogs and updated website.Support the development of a brand and reputation of the programs of LABE among the key stakeholders including the donorsAttract, build and manage highly motivated, competent and result oriented staff and leaders for effective program delivery.
· Support the Executive Director in directing and managing staffing in different units while focusing on developing individual capabilities appropriate to the strategic and operational needs of projects/programs.
· Supervise staff and appraise their performance as scheduled
Manage and uphold the implementation of LABE policies including an effective safeguarding policy
Ensure compliance to the LABE policies and proceduresEstablish a safeguarding culture across all the levels of the programmes by implementing the safeguarding policy. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.Responsible to ensure team members are appropriately trained, supported and have access to resources regarding issues that are identified and actioned in accordance with the safeguarding policy and procedure.Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.Any other duties as may be assigned by the Executive Director
3. Key Performance indicators
Develop LABE’s generic programme aligned to ToC and performance indicators.All programs have and implement strategic plan and annual operation planHigh quality delivery of programs through achieving diverse program success indicators.Effectively gathering intelligence and conducting regular analyses of the programs.Aligning programmatic work to the strategies and priorities through effective change management, communication and information dissemination.Funding opportunities created to initiate new projects in the programs; at least 60% success rate for the proposals submittedProgram expansion opportunities through effective collaboration.Promoting LABE valuesDevelop and institutionalize LABE quality standard indicators for LABE Programme100% compliance to the performance management system, board timeline expectations and leave guidelines4. EXPERIENCE
7+ years of experience in strategic program/project development and management.
Experience as Program Director/equivalent role in a renowned NGO is an added advantage.
5. KNOWLEDGE, SKILLS & COMPETENCIES:
Professional knowledge in diverse development approachesDemonstrable leadership, organizational, managerial and communication skills.Show a high level of Integrity, innovativeness, effectiveness and inclusivenessAbility to think strategically, digest and analyze complex information and present coherent work plans or implementation plansUnderstanding of LABE core competencies so that program knowledge and skills can be transferred.Diligence and ability to work independently as well as work in a team.Ability to prioritize tasks and manage time efficiently.Proven skills in networking, relationship building, innovativeness and self-management and emotional intelligence.Excellent writing, facilitation, administrative, analytical and problem-solving skills.Cultural sensitivity, Learning and Knowledge SharingSupport supervisionRequirements7+ years of experience in strategic program/project development and management. Experience as Program Director/equivalent role in a renowned NGO is an added advantage.A master’s degree in a relevant field, with a bachelor’s degree in development studies, Business Administration, Monitoring and Evaluation, Commerce, Organizational Psychology, Economics, Public Policy, Social Sciences, or a related discipline1. KNOWLEDGE, SKILLS & COMPETENCIES:
Professional knowledge in diverse development approachesDemonstrable leadership, organizational, managerial and communication skills.Show a high level of Integrity, innovativeness, effectiveness and inclusivenessAbility to think strategically, digest and analyze complex information and present coherent work plans or implementation plansUnderstanding of LABE core competencies so that program knowledge and skills can be transferred.Diligence and ability to work independently as well as work in a team.Ability to prioritize tasks and manage time efficiently.Proven skills in networking, relationship building, innovativeness and self-management and emotional intelligence.Excellent writing, facilitation, administrative, analytical and problem-solving skills.Cultural sensitivity, Learning and Knowledge SharingSupport supervisionCabin Crew
Posted 15 days ago
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