8 Senior IT Specialist jobs in Uganda
Reward Specialist
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**Job Title:** Reward Specialist, EABL
**Reports To:** Head of Reward, EABL
**Location:** Nairobi, Kenya
**About us**
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
**About the Function:**
Our Human Resources (HR) team bring brilliant people together to help us continue building iconic brands. We harness the diverse talents of our people to help them excel. We champion an inclusive and collaborative culture, where all voices and perspectives are celebrated and valued.
HR is at the heart of markets around the world, finding and developing talent that will unearth new insights and inspire innovation. From creative problem solvers and entrepreneurs to scientists and engineers - whatever your experience and ideas, we'll help you to harness your talents, empowering you to be the best you can be.
**About the team:**
As part of the Africa team, and with business partnering accountability for supported markets, this role will work on reward programs and projects that cut across multiple business units and countries. This complexity, combined with a large group of stakeholders at all levels of seniority, means the ability to build great relationships, manage competing priorities, and to understand how to get things done in a matrix organization.
The role takes a lead in building an appreciation and understanding of the Diageo Reward proposition for HR, People Manager and employees. With unionized populations in the organization, the role holder will lead on both the reward strategy and priorities for this group, alongside the strategy for the non-unionized population.
**About the role:**
The purpose of the role is to ensure the effective implementation of the Company's reward & recognition programs. The role does this by partnering with stakeholders across the business, key amongst them being HR Directors, HR Business Partners, Talent Engagement and People Managers to deliver elements of our Total Reward agenda. Alongside leading on priorities for Diageo in supported markets, the role holder will also be involved in broader Africa and Global reward projects and activities with focus on East Africa.
**Dimensions:**
**Financial**
No financial accountability. However, the role tracks the local EABL reward set aside for any financial year.
**Market Complexity**
EABL operates in the East African context with different employment, taxation and retirement laws and regulations in each of the countries.
EABL has 4 distinct leadership teams that drive decisions at group and local business unit level: EABL, Kenya Breweries Ltd, Uganda Breweries Ltd and Serengeti Breweries Ltd Executive Teams.
In addition, Kenya is a hub for several Regions (Africa) and Global functions such as supply and procurement, with distinct leadership teams.
This role reports into and is part of the Global Market Rewards team and will work with other teams within the Global Reward function such as Executive Reward, Global Mobility, Global Shares and Global Pensions.
**Role Responsibilities:**
+ To develop an annual reward communication and engagement plan in order to build reward capability that drives employee engagement and performance.
+ Deliver expert support, guidance and recommendations across Total Reward areas-Including but not limited to benchmarking, salary management, job evaluation, merit budget planning, sales compensation, total reward communication, employee benefit management and annual reward cycle.
+ Provide analytical insight with commercial focus to drive ongoing and new compensation and benefits programs. Participates in the design and development of new programs, policies, and principles in line with the global reward priorities.
+ Provide benchmarking and analytical insights critical to support the markets with the Union CBA Negotiations.
+ To act as the key point of contact of our insured benefits 3rd party providers, ensuring effective delivery of services as per Service Level Agreements and in line with the global reward standards.
+ Provide support on the company Employee Share Ownership schemes and Retirement Benefit Schemes.
+ To be the custodian for all local reward policies, contracts & documentation.
+ To be the first point of contact for HR Business Partners, Talent Engagement and employees for business-as-usual queries, including policy interpretation.
+ To provide inputs to the finance teams for people cost planning in line with the business planning cycle. In addition to this is to develop and implement the annual EABL local reward budget.
**Qualifications required:**
+ A university under-graduate degree in business or social sciences.
+ A post graduate HR diploma or relevant HR professional qualification is an added advantage.
+ A professional accounting or finance qualification is an added advantage.
**Skills required:**
+ Excellent analytical skills are essential, along with the ability to work with complex data, draw insights and recommendations from it.
+ Ability to bring these insights and recommendations to life for a broad range of stakeholders in an engaging and easy to understand manner.
+ Strong written and verbal communication skills to deliver impactful communications materials and achieve clarity and understanding of Reward with varied audiences.
+ Can work well under pressure and autonomously.
+ Inter-personal relationships skills; Ability to build strong and effective relationships with a broad range of stakeholders.
+ Planning, prioritization & organisation skills.
**Experience required:**
At least 5 years proven experience in:
+ A related field such as payroll management, benefits management or HR shared service operations and management.
+ Aspects of total rewards management such as benchmarking, job analysis & evaluation, variable pay design, special incentives & recognition, reward communication, benefits design, strategy & administration, salary structure development and salary reviews.
+ Proven commercial experience and Business Acumen
+ Project and Change management.
**Flexible Working Statement:**
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
Nairobi HQ
**Additional Locations :**
Dar es Salaam, Portbell Brewery
**Job Posting Start Date :**
2025-08-21
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
Sales Specialist (Corporate Gifts & Branding)
Posted 4 days ago
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Customer Service Representative - IT Outreach Specialist
Posted 6 days ago
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Customer Service Representative - IT Outreach Specialist
Location: Remote | Job Type: Full-time
About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professional networks.
The Role: We are seeking a motivated and tech-savvy Customer Service Representative to join our outreach team. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe. Your mission will be to initiate contact, foster relationships, and articulate our unique value proposition to both potential clients and candidates.
Key Responsibilities:
- Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and the value we bring.
- Maintain a high level of professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
- Utilize excellent English communication skills to clearly convey messages and foster relationships.
- Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
- Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.
- Demonstrate a high awareness level of industry trends to effectively engage with tech-savvy clients and candidates.
Requirements:
- Proven experience in customer service, particularly in making cold calls and conducting client outreach.
- Exceptional command of the English language, both written and spoken.
- Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
- Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
- Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.
What We Offer:
- A competitive salary and benefits package.
- A supportive environment that fosters professional growth and development.
- The opportunity to work with major IT companies and talented freelancers across Europe.
- A culture that values persistence, resilience, and a positive attitude in the face of challenges.
How to Apply: Interested candidates should submit their resume along with a cover letter detailing their experience in customer service and outreach, particularly within the IT or recruitment sector. Please send your application to by clicking the apply button
Online Chatting Specialist for Content Creators
Posted 8 days ago
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We are seeking an elite Online Chatting Specialist to represent high-profile content creators by engaging with their audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services. This is a remote position offering a competitive fixed rate plus commission.
Key ResponsibilitiesEngage with fans and followers on behalf of content creators via online chat platforms, ensuring a positive, personalized experience.
Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
Maintain detailed records of conversations and transactions in CRM systems.
Collaborate with team members to optimize chat strategies and share best practices.
Uphold the highest standards of professionalism and confidentiality at all times.
Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
Exceptional written communication skills and the ability to multitask across multiple chat sessions.
High emotional intelligence and a genuine passion for customer engagement and satisfaction.
Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
Track record of meeting or exceeding sales targets in a fast-paced environment.
Familiarity with CRM tools and online chat software.
Ability to work independently and as part of a remote team.
Fixed base rate plus commission on upsells and conversions.
Opportunities for advancement and performance-based bonuses.
Work remotely with flexible scheduling options.
Represent high-profile content creators and help grow their online communities.
Be part of a dynamic, supportive team that values innovation and results.
Access to ongoing training and professional development.
If you are a motivated customer support or sales professional with a passion for online engagement and upselling, we want to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience.
Microsoft 365 Security and Compliance Specialist
Posted today
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Location: Remote
We are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. We're looking for motivated individuals eager to learn and grow with us!
Job Overview:
We're seeking a highly skilled Microsoft 365 Security and Compliance Specialist to ensure our organization's data integrity and adherence to industry standards. This role will be pivotal in developing and maintaining a secure Microsoft 365 environment by implementing robust compliance protocols.
Key Responsibilities:
- Security Configuration:
- Configure and manage Microsoft 365 security features (Azure AD, Microsoft Defender, Conditional Access, etc.).
- Design and enforce security policies to minimize risks.
- Compliance Management:
- Implement compliance strategies for GDPR, HIPAA, CCPA, and other relevant regulations.
- Maintain and audit compliance policies across all Microsoft 365 services.
- Data Protection:
- Develop data loss prevention (DLP) strategies.
- Monitor data activities for potential vulnerabilities and breaches.
- Incident Response:
- Coordinate incident response plans.
- Investigate and resolve security incidents promptly.
- User Training:
- Train staff on security best practices and compliance guidelines.
- Create documentation and conduct workshops to improve organizational security awareness.
- Reporting & Audits:
- Develop reports on security compliance for management review.
- Conduct regular security audits and implement corrective actions.
Qualifications:
- Education & Experience:
- Bachelor's degree in Computer Science, IT, or equivalent.
- Minimum of 3 years of proven experience in Microsoft 365 security and compliance.
- Technical Skills:
- In-depth knowledge of Microsoft 365 security features, including Azure AD, Microsoft Defender, DLP, etc.
- Experience with regulatory compliance frameworks (GDPR, HIPAA, etc.).
- Proficiency in PowerShell scripting for automation.
- Soft Skills:
- Strong analytical and problem-solving skills.
- Effective communication for remote collaboration.
- Ability to prioritize and manage multiple projects.
Preferred Certifications:
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft Certified: Security Operations Analyst Associate
Application Process:
Interested candidates should send their resumes and cover letters by clicking the apply button. Be sure to include specific projects or achievements relevant to Microsoft 365 security and compliance.
Power Automate & SharePoint Specialist with Dataverse Expertise [Intern]
Posted today
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Join the Vanguard of Our Fresh Startup's Journey
Location: Remote
About Us: We are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. We're looking for motivated individuals eager to learn and grow with us!
What We Offer:
- Remote Work Flexibility: Enjoy the freedom and comfort of working from anywhere, saving time and costs without the commute.
- Flexible Hours: Fulfil 40 hours per week at your convenience, with the option of working on weekends.
- Technological Edge: Gain hands-on experience with the latest Microsoft 365 technologies, including AI.
- Economic Consideration: While our initial compensation is modest, our remote working model offers significant cost savings and an excellent work-life balance.
- Growth Opportunity: Join our startup at a crucial stage and play a significant role in shaping its future.
Your Role: We are looking for two talented individuals to join us as Power Automate & SharePoint Specialists. You will be vital in automating our processes, contributing to our digital transformation.
Key Responsibilities:
- Onboarding and Offboarding Process Management: Implement and refine these processes using Power Automate and SharePoint Lists, ensuring a smooth and secure experience for all team members.
Your Expertise:
- Proficiency in Power Automate, SharePoint Lists, and Microsoft Dataverse.
- At least 3 years of practical experience in Power Automate is ideal.
- Strategic thinking and a collaborative approach in a startup environment.
Open to All Talents:
- Experienced Professionals: If you have three or more years of experience, we're eager to see how your expertise will drive our success.
- Aspiring Interns: Less experienced but passionate about Power Automate? We offer internships at a lower rate to help you grow your skills. If you're interested in an internship, make sure to highlight this in your application to increase your chances against more experienced candidates.
Join Our Vision: This is an opportunity to be a part of a pioneering team in HR technology. Whether you're a seasoned professional or an aspiring intern, if you're excited about innovation and flexible, remote work, we'd love to hear from you!
[Intern] Power Automate & SharePoint Specialist with Dataverse Expertise
Posted today
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We are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. We're looking for motivated individuals eager to learn and grow with us!
About the Internship
Are you passionate about technology and eager to dive into the world of business process automation? We are offering a 6-month internship designed to equip you with the skills to analyze, optimize, and automate business processes using Microsoft's cutting-edge tools.
What You'll Learn
During this internship, you'll gain hands-on experience and training in the following areas:
1. Microsoft Power Platform
- Power Automate
- Create automated workflows to streamline business operations.
- Learn to use triggers, actions, and integrate various connectors.
- Power Apps
- Build custom applications using canvas and model-driven approaches.
- Understand formula language and app customization.
2. Microsoft SharePoint
- SharePoint Online and SharePoint Framework (SPFx)
- Manage site collections, libraries, lists, and content types.
- Learn about permissions management and security best practices.
- Develop custom web parts and extensions.
3. Microsoft Dataverse
- Data Modeling: Create and manage entities, fields, and relationships.
- Data Integration: Connect Dataverse with external data sources and services.
- Security Model: Understand role-based security and business units.
4. Programming and Scripting
- JavaScript: Customize SharePoint pages and enhance Power Apps functionalities.
- Power Fx (Formula Language): Use expressions to perform calculations and manipulate data.
- PowerShell: Automate administrative tasks in SharePoint and Office 365.
5. API Integration
- JSON and RESTful APIs: Parse JSON objects and construct payloads for API interactions.
- Microsoft Graph API: Access data across Microsoft 365 services.
6. Soft Skills Development
- Analytical Thinking: Analyze business requirements and translate them into technical solutions.
- Problem-Solving: Identify issues proactively and propose effective solutions.
- Communication: Collaborate with cross-functional teams and articulate ideas clearly.
- Adaptability: Learn new technologies and adapt to changing project needs.
Qualifications
- Education: Students or recent graduates in Computer Science, Information Technology, or related fields.
- Interest in Technology: Enthusiasm for learning about automation, AI, and business process optimization.
- Basic Programming Knowledge: Familiarity with any programming language is a plus but not required.
- Team Player: Ability to work collaboratively in a team environment.
What We Offer
- Hands-On Experience: Work on real projects that impact our business operations.
- Mentorship: Guidance from experienced professionals in the industry.
- Professional Growth: Develop a strong foundation in Microsoft's ecosystem and business process management.
- Networking Opportunities: Connect with professionals across various departments.
Join us and kick-start your career in business process automation!
We look forward to welcoming enthusiastic individuals eager to learn and make a meaningful impact.
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