1 Support Role jobs in Uganda

QSSU-EACOP-ORCS-OFFICE RECEPTIONIST/CLIENT SUPPORT

+256 Kampala, Kampala Q-Sourcing

Posted 6 days ago

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Job Description

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

 On behalf of our client EACOP , we are looking for a competent, skilled, and experienced OFFICE Receptionist/Client Support to work in Uganda

POSITION IN THE ORGANISATION

Reports to: N+1 : Engineering Manager

 N+2 : EPS Package Manage

 Direct subordinates : none

MISSIONS / JOB DIMENSIONS

The Office Receptionist/Client support will serve as the first point of contact for visitors, clients, and staff, ensuring a professional and welcoming environment. The role includes managing front desk operations, coordinating communication, supporting administrative tasks, and assisting with travel and logistics arrangements

ACTIVITIES

Front Desk & Visitor Management

·    Greet and receive visitors, clients, and staff in a professional and courteous manner.

·    Manage visitor sign-in, registration, and issuance of passes while maintaining updated logs.

·    Direct visitors to the appropriate person or department.

·    Maintain a clean, organized, and presentable reception area.

·    Ensure adherence to company policies and visitor security procedures.

Communication & Customer Service

·    Answer, screen, and forward incoming phone calls.

·    Respond to inquiries via phone, email, and in person.

·     Ensure clients, callers, and visitors feel supported and valued.

Mail & Deliveries

·    Receive, sort, and distribute incoming mail, packages, and deliveries.

 Administrative & Clerical Support

·    Assist with photocopying, scanning, filing, and data entry.

·    Maintain office supplies inventory and place orders when necessary.

·    Provide administrative support in planning and organizing company engagements and activities.

·     Prepare folders, brochures, and other company information for distribution to stakeholders

Travel & Logistics Support

·    Provide staff with travel support, and related requirements.

·    Liaise with travel agencies for bookings, payments, and follow-ups.

·    Support staff in processing visas, insurance, and travel documentation.

·    Assist with planning and execution of staff and stakeholder visit/tour schedules.

Requirements

QUALIFICATIONS AND REQUIRED EXPERIENCE

·    Strong communication and interpersonal skills.

·    Excellent organizational and multitasking abilities.

·    Proficiency in MS Office and office equipment.

·    Ability to handle confidential information with professionalism.

·    Customer service-oriented with problem-solving skills.

All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU-EACOP-ORCS-OFFICE RECEPTIONIST/CLIENT SUPPORT”

Note : The deadline for applications is not later than 05:00 pm Thursday ,23rd October, 202 5 Only shortlisted applicants will be contacted. Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

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